Shoes: Some European brands run a half size small, so we recommend going up a half size if it's a brand you're unfamiliar with. If you have any questions, feel free to reach out to us at firstname.lastname@example.org with questions.
All purchases must be returned in their original condition (unworn with original tags attached) within 14 days for a full refund or exchange, and we promise to make the process as easy as possible. For exchanges: please indicate the desired model/size. We recommend you contact customer service to place your exchange on hold so it does not sell out while we await your package. Please call or send an e-mail with the order number, the item, and size you would like on hold. Unfortunately, the Calabasas location is not able to accept returns of merchandise purchased online. To obtain a return shipping label, please contact us at email@example.com with your name and order number.